In the last few emails, we’ve talked about: How a bag of plastic animals can help us talk about conflict Sarah’s journey from avoider to peacemaker Gallup’s truth that strong teams handle—not avoid—conflict In this blog I...
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Five Truths of Strong Teams
Harvard Business Review reported that 76% of employees witnessed incivility at work in the past month—and 21% experienced it personally. Unspoken tension. Eye rolls in meetings. Snide remarks. Withheld opinions. These...
Navigating Conflict Creators
Sarah was a new leader, stepping into a team with deep cultural tensions. She noticed people withdrawing, whispering in corridors, avoiding meetings. And yet—she said nothing. Why? “I grew up in a divorced family. Conflict...
Opposites Attract
In relationships and in teams, we often say opposites attract. But have you ever stopped to wonder why? In June I was in the USA with 150 other strengths coaches. My husband Andy came with me, of course many of them asked...
What Turtles Can Teach Us About Conflict
Let’s be honest, most people don’t love conflict. OK, I know some of you might beg to differ and know someone who seems to love a good conflict. Even the word can make people squirm. But what if we changed the way we talked...
What a Near-Death Experience Taught Me About Living Fully
I remember it like it was yesterday. It was a cold, wet day. I was sitting in my nice warm office doing some work. I had planned to go out for a ride with my neighbour at lunchtime, but I just wasn’t feeling it. I was going...
The Power Of Reframing
What stories are you telling yourself—just by the words you choose? For about six months, I had a visceral reaction to the phrase “Inner Circle.” It was the name of a community I was thinking of joining. Maybe it was some...
Word Of The Year – Amplify
I’ve never chosen a “word of the year” before. It always felt a bit... trendy, maybe even a little forced. Like new Year's resolutions, would I stick to it? This year I did. I actually plugged my intentions and plans...
Red Brick Thinking
I was recently at a session where I got to hear from the amazing Donna McGeorge, global productivity expert and author of The 1-Day Refund. She was sharing her concept of Red Brick Thinking. She talked about addition bias,...